pagerduty.com
B
81 of 100
Enterprise AI readiness, from public pages only
Scanned 2026-11-01 from 64 public pages. Methodology 1.0. Category: Developer tools.
| Identity | 14 of 14 | |
| Assurance | 23 of 25 | |
| Data and AI terms | 13 of 26 | |
| Deployment | 6 of 6 | |
| Agent readiness | 12 of 13 |
Trend and peers iHow the score moved over the last scans, how it compares with other scored companies in the same market category, and what about the last scan means the score may still move. Everything comes from public pages.
One graded scan so far. The trend shows after the next one.
Peers
| Category | This company iThis company's score in the category at its latest graded scan. | Peer median iThe middle score among other listed companies in the same market category, at their latest graded scans under the current methodology. | At or above iThe share of those peers this company scores at or above. |
|---|---|---|---|
| Total | 81 | 88 | 17% |
| Identity | 100 | 100 | 100% |
| Assurance | 92 | 96 | 17% |
| Data and AI terms | 50 | 79.5 | 33% |
| Deployment | 100 | 100 | 100% |
| Agent readiness | 92 | 93 | 50% |
Likely to change iWhat about the last scan means the score may still move: checks that could not be read, findings waiting for review, an old scan, an older methodology, or a scan that hit its page limit. These describe the scan, not the company.
- 2 checks could not be read at the last scan, so the score may move when they are read.
- 2 findings are waiting for staff review.
Identity
SAML or OIDC single sign-on (10 points) Found
Seamless enterprise access management is provided through SAML 2.0, Google OAuth, and integration with leading SSO providers including Okta, Ping, and OneLogin.
source
SCIM provisioning (6 points) Under review
Assurance
SOC 2 Type 2 (10 points) Found
ISO 27001 (4 points) Found
security.txt (2 points) Not found in public pages
Pages searched (1)
https://www.pagerduty.com/.well-known/security.txt
Data and AI terms
No training on customer data (8 points) Partly found
We will offer customer choice in the use of Generative AI features, including whether customer data is or may be used for training purposes. Currently no customer data is used for training purposes.
source
Retention periods (5 points) Not found in public pages
Pages searched (3)
https://www.pagerduty.com/privacy-policy/https://www.pagerduty.com/privacy-policy/https://www.pagerduty.com/terms-of-service/
Subprocessor list (5 points) Found
Data processing agreement (4 points) Found
Data residency (4 points) Not found in public pages
Pages searched (20)
https://docs.pagerduty.com/developerhttps://www.pagerduty.com/security/https://docs.pagerduty.com/https://docs.pagerduty.com/ai-automation/advancehttps://docs.pagerduty.com/developer/introductionhttps://docs.pagerduty.com/developer/integration-developerhttps://www.pagerduty.com/pricing/https://docs.pagerduty.com/developer/customize-your-experiencehttps://www.pagerduty.com/enterprise/https://docs.pagerduty.com/developer/signuphttps://docs.pagerduty.com/developer/pagerduty-developer-agreementhttps://www.pagerduty.com/legal/https://www.pagerduty.com/privacy-policy/https://www.pagerduty.com/integrations/https://docs.pagerduty.com/ai-automation/advancehttps://www.pagerduty.com/use-cases/security-incident-management/https://www.pagerduty.com/use-cases/complianceops/https://www.pagerduty.com/use-cases/crisisops/https://www.pagerduty.com/security/disclosure/https://www.pagerduty.com/security/generative-ai-guidelines/
Deployment
Private deployment (6 points) Found
PagerDuty automation is available as a cloud-hosted service or as Runbook Automation Self-Hosted for teams that require on-premises or air-gapped environments.
source
Customer-managed keys (4 points) Under review
Agent readiness
Official MCP server (6 points) Found
The Rundeck MCP Server: AI where your Automation lives
source
Controls on AI agent actions (4 points) Could not check
This check needs a reading step that was not available for this scan.
Audit log export (2 points) Partly found
AI use policy (2 points) Could not check
This check needs a reading step that was not available for this scan.
Rate limits documented (not scored) Found
Full REST API v2 reference, authentication, rate limits, and endpoint documentation.
source
Changelog
- 2026-11-01: 96 to 81 (rescan) Controls on AI agent actions: none to Could not check; No training on customer data: none to Partly found; Data residency: Could not check to Not found in public pages; Retention periods: none to Not found in public pages; Customer-managed keys: Could not check to under review
- 2026-11-01: First score, 96
Scores older than an hour can be refreshed.